Acceptable Use Policy
Concerto — Remote Workshop for Claude Code Agents
Last updated: 2026-05-17
Purpose
Concerto provisions a DigitalOcean Droplet inside your account and gives you browser-based access to Claude Code agents running on it. The Droplet's compute resources are yours to direct — but some uses are off-limits because they harm other people, violate our providers' rules, or expose us both to legal risk.
This policy defines those limits clearly.
Prohibited Uses
You may not use Concerto-provisioned infrastructure for any of the following:
1. Cryptocurrency Mining
Running proof-of-work mining software, staking validators that abuse compute at scale, or any activity designed primarily to consume compute in exchange for cryptocurrency rewards. This violates DigitalOcean's Acceptable Use Policy and strains shared infrastructure.
2. Spam and Bulk Unsolicited Messaging
Sending unsolicited commercial email (spam), SMS spam, or any bulk messaging campaign to recipients who have not opted in. This includes using Claude Code agents to generate and dispatch mass outreach at scale without proper consent mechanisms.
3. Malware, Ransomware, and Command-and-Control Infrastructure
Writing, hosting, distributing, or operating malware, ransomware, botnets, or command-and-control (C2) servers. This includes using Claude Code to generate or refine malicious code intended for deployment against real systems without authorisation.
4. Scraping at Scale Without Authorisation
Automated data collection from websites or APIs in a manner that violates their terms of service, ignores robots.txt directives, or constitutes abuse through excessive request volume — whether for commercial data resale, AI training corpus harvesting, or any other purpose.
5. Illegal Content or Activity
Storing, distributing, or generating content that is illegal under the laws of France, the European Union, the United States, or the target jurisdiction. This includes but is not limited to child sexual abuse material (CSAM), content that incites violence, and content that constitutes fraud.
6. Violation of Third-Party Terms
Any use that violates:
- DigitalOcean's Acceptable Use Policy — your Droplet is in their infrastructure
- Anthropic's Usage Policy — Claude Code runs under your Anthropic account
- Any applicable platform terms for services you access through the Droplet
Enforcement
Suspension: If we receive a credible abuse report from DigitalOcean, Anthropic, or another party indicating that your Droplet is being used in violation of this policy, we reserve the right to suspend your Concerto dashboard token immediately. This disables your browser terminal access without deleting your Droplet — the Droplet remains in your DO account.
Process: We will email you at your purchase address explaining the suspension and giving you an opportunity to respond. Suspensions for clear violations (e.g., confirmed malware C2) are not reversible.
No refunds for AUP violations: If your Concerto access is suspended or terminated due to an AUP violation, you are not entitled to a refund.
Reporting Abuse
If you observe a Concerto-provisioned resource being used abusively, please report it to [email protected]. Include the relevant IP address and a description of the observed behaviour. We take abuse reports seriously and investigate promptly.
Contact
Email: [email protected] | [email protected]