← concerto.run
Help center
Answers to common questions about Concerto.
Getting started
What is Concerto?
What do I need before I can start?
How long does setup take?
Which regions are available?
Connecting to Claude
The OAuth step is stuck / spinning forever.
I ran `claude auth login` but the dashboard didn't advance.
The connector doesn't appear in claude.ai Settings → Connectors.
I get 'connection refused' when claude.ai tries to use the connector.
Can I use the connector from multiple claude.ai conversations at the same time?
Running sessions
How do I run multiple tasks in parallel?
Sessions seem to stop before my task finishes.
Can Claude install packages or modify files?
How do I check what's happening in a session?
Subscription + billing
What's the difference between Solo and Pro?
How do I cancel my subscription?
What happens to my data if I cancel?
I was charged but the setup never completed.
Troubleshooting
The embedded terminal shows a blank screen.
Claude Code says 'tool not available' or 'MCP server unreachable'.
I'm getting rate limit errors from Claude.
I can't find the connector config snippet.
Privacy + security
Are my Claude Code runs isolated from other customers?
Can Anthropic see what runs in my sessions?
What data does Concerto collect?
Still need help?
Email
[email protected]
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Human reply within 24 hours.